Sign up for the Information Packed "Painting Contractors Perspective Newsletter" Today and Get Instant Access to the Powerful (NEW) Special Report: (A $97 Value)

"The 7 Biggest Mistakes Painting Contractors Make...
And How to Fix Them"

Name
Email
Important:  I will never share your contact information with anyone period AND you can unsubscribe anytime!

Painting Business How To Tips

Painting Business Tips, Tricks and strategies for running a successful painting business. Use and Profit from nearly two decades painting skills, business and consulting experience.

Sunday, October 08, 2006

Give a Courtesy Call if You Are Going to be Late

If a problem arises and you can not get to an appointment at the scheduled time, call the customer and inform them that a problem has arisen.

Even though they may gripe a bit, they will appreciate the courtesy. As a general rule if you are going to be more than 10 minutes late, give the customer a heads up (they understand that things come up).

This little customer service tip will help you build credibility with your customers.

0 Comments:

Post a Comment

Links to this post:

Create a Link

<< Home