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Painting Business How To Tips

Painting Business Tips, Tricks and strategies for running a successful painting business. Use and Profit from nearly two decades painting skills, business and consulting experience.

Sunday, October 08, 2006

Give a Courtesy Call if You Are Going to be Late

If a problem arises and you can not get to an appointment at the scheduled time, call the customer and inform them that a problem has arisen.

Even though they may gripe a bit, they will appreciate the courtesy. As a general rule if you are going to be more than 10 minutes late, give the customer a heads up (they understand that things come up).

This little customer service tip will help you build credibility with your customers.


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